Baker Hughes Customer Service Representative - 2nd Shift (Artificial Lift) - Midland, TX in MIDLAND, Texas

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at

Role Summary:

Baker Hughes, a GE company has an opening for a Customer Service Representative-2 nd Shift to support Artificial Lift Services in the Midland, TX facility.

Essential Responsibilities:

  • Under general supervision will process work orders, shipping & receiving and labeling material.

  • Track and maintain acceptable levels of work orders for new equipment and testing used equipment.

  • Communicate with hot shot drivers to schedule trucks to ship equipment to job site.

  • Assist other departments in acquiring inventory to fill shortages and daily orders from other locations.

  • Systematically shipping and receiving equipment as it is shipped out or returned from the job site.

  • Conducts all business activities in accordance with company HSE policies, legal compliance requirements and core values

  • Handles special projects as assigned and may be required to work unsupervised

  • Adjusting work order for special modifications to equipment.


  • High School Diploma or GED

  • Working knowledge of customer service techniques in an industrial setting

  • Requires the understanding and aptitude to work with computer inventory programs and Microsoft Office Suite of programs

  • Excellent verbal and written communication skills

  • Excellent organization and time management skills a must

  • Good interpersonal skills for interacting and coordinating work within the departments and the company

  • Must be customer focused

  • Highly organized and can multitask

  • Must be able to work 2 nd shift (Monday – Friday, 4pm – 12am)

Desired Characteristics:

  • 1 years’ experience in customer service within the oil and gas industry.

  • Experience with Outlook for email communication and scheduling

  • Knowledge of MS Excel and SAP would be an asset

  • Production control experience (work orders/sales orders and deliveries/returns)


Midland, TX

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at

Job: Services

Title: Customer Service Representative - 2nd Shift (Artificial Lift) - Midland, TX

Location: Texas-MIDLAND

Requisition ID: 1710066