Baker Hughes Senior Global Software Support (Drilling and Completion) _Houston Texas in HOUSTON, Texas

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company leverages minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at

Role Summary:

Provide ongoing support to assist global operations in effectively running DCF software, as well as aiding in the application of software in all phases of the drilling process in order to maximize our customers' production. Advises global operations personnel on the technical usage of DCF engineering software. Requires working closely with coordinators and field engineers to solve both simple and complex issues. Assist with running hydraulics cases and simulations as needed. Maintain Advantage Reporting corporate database.

Essential Responsibilities:

Works unsupervised on complex software development projects; Provides technical input for complex product design and support; Develops solutions for unique software problems; Evaluates and manages risks; Assists in After Action Reviews and assists project compliance to internal standards and processes such as PDM; Researches new opportunities for increased productivity; Represent the company to outside vendors; Handles special projects, as assigned.

  • Simulations and modeling

  • Provide technical support to global operations for all DCF engineering software including: installation, environment, database connections and protocols, platform versions, case setup and execution, results interpretation

  • Provide technical assistance for specialist knowledge areas in preparation of tenders

  • Trains customers and/or field personnel on best practices and usage of software

  • Maintains corporate reporting database (SQL) - diff file and dataxfer data input and verification

  • Troubleshoot transactional replication of corporate reporting database

  • Code modification and maintenance for internal DCF engineering applications


  • Bachelor's Degree or technical training equivalent required

  • 5 years strong Software Knowledge within the Oil and gas Industry

  • Database knowledge is a must couple with the following: Pulling requisite historical data for Bid/Tendering, Maintaining the Corporate DCF Database of global job data, Troubleshooting Daily Reporting and Well Planning software

  • Good written and verbal skills. Ability to build peer relationships as well as work independently. Intermediate problem solving and project management skills. Good organizing, planning, and presentation skills. Must be action oriented, ethical in value, and customer focused with a drive for results. Ability to manage time, make quality decisions, and manage and measure work.

Desired Characteristics:

  • Familiarity with SQL relational databases and syntax, as well as DBA functions (transactional replication, job agents, maintenance). Experience with Microsoft SQL Server Management Studio a plus.

  • SQL Diff file management

  • Strong Excel/Visual Basic coding and troubleshooting.

  • Software troubleshooting - installation, dependencies, platform maintenance, usage

  • Wellbore Hydraulics/Hole cleaning simulation

  • Temperature modeling

  • Wellbore strengthening

  • Experience with multiple software coding languages (C#, Java, C , VB)

  • Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)

  • Industry Software (DCF Advantage, Displex, Presmod, WHyP, GeoWise, etc.)

  • Math - discrete math, calculus a plus

  • Reasoning/Problem solving

  • Ability to work under minimal supervision


Rankin Road _Houston Texas

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at

Job: Services

Title: Senior Global Software Support (Drilling and Completion) _Houston Texas

Location: Texas-HOUSTON

Requisition ID: 1807888